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1/04/2010

Answering Enquiry (page 29-31)

A.
Dear Sir
I have seen your advise in the advertisement of ‘Office Weekly’ and am interested in your range of office stasionery.
Could you please send me your latest catalogue and price list. I look forward to hearing from you.
Yours faithfully
B.
With reference to your advertisement in today’s ‘Times’, could you please send me current issue about your office furniture. I am particularly interested in your adjustable typist’s chairs.
C.
Some time ago we purchased from you some JF72 solar-powered pocket calculators.
As this model was so popular with our consumers, we would like to know if it is still available. If so, would you kindly information us of your terms of payment and any quantity discount available. Could you also include details of any new models in the same price range.
LETTER 2 ANSWERING ENQUIRIES
A.
Dear Ms Prentice
Thank you for you enquiry of 3rd May about our office stationery. We have competitive price in enclosing our latest catalogue and price list. We hope you will find it of interest.
If you require any full details, please do not hesitate to contact us.
Yours sincerely
B.
Thank you for your letter of January 4th, asking about office furniture. The enclosed catalogue contains further details of our range. In most cases we are able to pleasure you with the goods you require within fourteen days. We look forward to receiving an order from you.
C.
Thank You for your letter of 1st June, enquiring about the JF72 pocket calculator.
This model is no longer in productian as it has been superseded by the JF73 solar-powered pocket calculator. As you will see from the enclosed leaflet, the new model has several additional features at an extremely supply.
We have also enclosed our latest catalogue giving details of the vast range of electronic goods we supply.
We allow a discount of 30% on purchases of not less than 50 of the same model, and 35% on quantities of not less than 100. In addition , we give a discount of 3%for payment within fourteen days from date of invoice.
We look forward to doing business with you in the near future.
Letter 3 Order
A.
With reference to your advertisement in the notes of ‘office Monthly’, I would like to order 2 Easifix Year Planners.
I enclose a cheque for £15 to include postage and packing.
B.
Thank you for your line of the 5th July for your “Finesse” terms of dining room furniture. We find your reserve the right Satisfactory and would like to order the resume
10 “Finesse” dining tables at £280 per item
40 “Finesse” dining chairs at £60 per item
We acknowledge that you can supply these items within 30 days and we accept delivery not to current issue after this time.
We should be obliged if you would following receipt of this order.
C.
We thank you for your order of the 11th May for 2 Easifix Year Planners.
This stock has proved so popular that we regret to inform you that it is temporarily out of stock.
We hope to able to range supplies within the next ten days.
We apologise for any inconvenience this may cause.
D.
Thank you for your order of the 12th July for 10 “Finesse” dining tables and 40 “Finesse” dinning chairs.
As we are in a position to supply you with the above items from quotation, we have arranged for them to be delivered to you early next week.

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